Corporate Social Responsibility

Corporate Social Responsibility

The NBC Group is committed to responsible corporate behaviour. This governs the way we interact with our key stakeholders: customers, business partners,  shareholders, employees, suppliers as well as the setting in which we operate, including society, local communities, and the environment. With these in mind the NBC Group have created the NBC S.H.I.EL.D. Philosophy; Sustainability – Health & Safety – Innovation – Ethics & Environment – Lean – Diversity & Inclusion. The S.H.I.E.L.D. Philosophy is central to the NBC group culture and underpins all that we do internally and externally.

NBC Groups reputation, together with the trust and confidence of those with whom it deals, is one of its most valuable assets. It is therefore essential that all employees accept responsibility for maintaining NBC’s excellence in this area. This code is not expected to cover every ethical
circumstance so we ask employees to seek advice from their Manager if they are in any doubt.

Our Customers

We believe that integrity in dealing with customers is a prerequisite for a successful and sustained business relationship. This principle governs all aspects of our approach. We value our customers and the trust that they place in us. We will safeguard the information provided to us by our customers in accordance with relevant laws and contractual commitments. We are honest about the products and services we provide and would never intentionally misrepresent these.

Our Business Partners

We are committed to establishing mutual trust and mutually beneficial relations with our business partners e.g. suppliers, banks, collaborative associates, etc. In our business dealings we expect our partners to respect our business principles and in turn, we respect theirs. Protecting intellectual property would be an example of this.

Our Shareholders

We will provide timely and accurate information to all shareholders on our activities and performance. To deliver shareholder value we will use our assets wisely and maintain these with the utmost care and respect, guarding against waste and abuse. We will be cost-conscious and alert to opportunities for improving performance whilst reducing costs.

Our Employees

Relations with our employees are based on respect. We are committed to a working environment where there is mutual trust and respect and where everyone is accountable for their own actions and believes they are responsible for the performance and reputation of our Organisation.

We aim to recruit, employ and promote employees on the basis of their ability and are committed to developing and enhancing each employee’s skills and capabilities. Our policies are designed to provide employees with safe and healthy working conditions and practices, and to enable everyone to work free from discrimination, harassment or bullying of any kind.

In return we expect our employees to act with integrity and maintain high ethical standards.

Conflicts of Interest

The receipt of gifts or favours can give rise to embarrassing situations and may be unlawful. Refer to the NBC Anti-Bribery and Corruption Policy for more information.

Health & Safety

We are committed to protecting the health & safety of everyone working for or who could be affected by the activities of NBC. Refer to the NBC Health & Safety Policy for more information.

The Environment

We are committed to making continuous improvements in the management of our environmental impact as part of our goal of developing a sustainable business. Refer to the NBC Environmental Policy and S.H.I.E.L.D. policies for more information.

Compliance with the Law and Corporate Governance

We will conduct our operations in accordance with accepted principles of good corporate governance. Information received by employees in the course of business dealings cannot be used improperly for personal gain or for any purpose except that for which it was given. All employees have the right and the responsibility to resolve doubts or uncertainties about ethical questions or compliance with the law. We also strongly encourage an “open door” policy to bring any such queries, if necessary, to a higher level of management. All employees have a responsibility to protect the assets of the NBC Group. Specific relevant information from a third party should be immediately reported. The NBC Group is stronger if we all have a zero tolerance attitude towards malpractice. We all have a duty to the NBC Group and our fellow workers to report any suspicions that we have (e.g. unusual behaviour, non-adherence to procedures) which will then be investigated fairly. It is the our policy to prosecute any employee who takes the NBC Groups assets for their own benefit.

At all times, it is our policy to stay within the laws, rules and regulations of the countries in which we operate. It is our policy to co-operate fully with relevant public authorities and regulatory bodies as appropriate.

To donate, please click on the logo above to go to each organisation.